Shipping + Returns, Made Easy
Getting your charms should be the easy part. Here’s everything you need to know.
Standard Shipping
Expedited Shipping
Because sometimes your new favorite charm just can’t wait.
Changed your mind? No stress.
We accept returns within 30 days for unused items returned in their original condition and packaging.
To start a return, head to our contact page and let us know what you’re returning and the reason for your return. We’ll send you a return shipping label and help you from there.
Once your return is received and approved, your refund will be issued to your original payment method, minus the cost of the return shipping label.
START A RETURNSend us the item(s) and reason for your return.
We’ll email you a return shipping label.
Pack everything securely in its original condition.
Your refund is processed minus return shipping.